What are cookies?

We use cookies (a small piece of computer code that we store for a period of time on your computer or mobile device) when you visit our sites in order to make the sites work better for you. The data we collect using cookies helps us understand our customers better so that we can provide a more focused user experience. Using the knowledge of your previous visits to our sites, we can enhance subsequent visits by tailoring our content to match your requirements. We use cookies principally because we want to make our sites and mobile applications user-friendly, and we are interested in anonymous user behaviour. Generally, our cookies don’t store sensitive or personally identifiable information such as your name and address or credit card details. In the unlikely event that our sites use cookies to store personal information about you, we encrypt the personal data to prevent unauthorised use by anyone else. Here’s a list of the main types of cookies we use, and what we use them for.

Details on the Types of Cookies in Use

For example, like many companies, we use Analytics, a web analytics service provided by third party analytics service, to help us monitor our site traffic. Analytics uses “cookies”, which are text files placed on your computer, to help the site analyse how users use the site. The information generated by the cookie about your use of the site (including your IP address) will be transmitted to and stored by them. They will use this information for the purpose of evaluating your use of the site, compiling reports on site activity for site operators and providing other services relating to site activity and Internet usage. They may also transfer this information to third parties where required to do so by law, or where such third parties process the information. Analytics will not associate your IP address with any other data held by them.
Nevertheless, performance cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous and it does not affect your privacy. It is only used to improve how a site works. We might also use these cookies to highlight our products or services which we think will be of interest to you based on your use of our sites. By using Organization’s sites you agree we may place these types of cookies on your device.
  • Strictly Necessary Cookies: These cookies are essential in order to enable you to move around the site and use its features, such as accessing secure areas of the site. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided. As these cookies are strictly necessary, we do not need to ask for your consent to use them.
  • Performance Cookies: These cookies collect information about how visitors use a site, for instance which pages visitors go to most often, and if they get error messages from web pages. Some of these are analytics cookies, set using third-party web analytics software, which allow us to understand more about how our site is used.
  • Functionality Cookies: These cookies allow the site to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, these cookies can be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other sites. By using Organization’s sites you agree we may place these types of cookies on your device.
  • Targeting or advertising cookies: These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the site operator’s permission. They remember that you have visited a site and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation. Our Sites do not use targeting cookies. We will ask for your consent before we use targeting cookies.

Navigational Restrictions Without Cookies

You have the option to modify your cookie preferences at any time. Simply follow the instructions provided in the "Manage your cookies" section located at the bottom of the page.

Miscellaneous Details

General Questions
If you have any general questions, please contact us directly. We are here to assist you.